The fine print
Shipping & Returns
How your remedies reach you, what you pay, and what happens if something arrives amiss.
Where we ship
We currently deliver to addresses within the continental United States only. We are unable to ship to Alaska, Hawaii, US territories, PO boxes outside the contiguous states, or international destinations at this time.
Delivery times
Orders arrive within 5–10 business days of dispatch. Every remedy is blended and bottled by hand, so please allow an extra day or two during busy seasons. You'll receive tracking details by email as soon as your parcel leaves the dispensary.
Prices and tax
All prices shown on the site are tax inclusive — the figure on the shelf is the figure you pay. Shipping is calculated at checkout based on your delivery address before you confirm payment.
Care in transit
Tinctures and oils travel in amber glass, cushioned and sealed. Store your remedies away from direct sunlight once they arrive, and check the label for each preparation's shelf life.
Returns on remedies
For health and hygiene reasons we cannot accept returns or exchanges on herbal preparations once they have left the dispensary. This protects every customer who takes a remedy from our shelf.
If your order arrives damaged, leaking, incorrect, or is faulty in any way, contact us within 7 days of delivery with your order number and a photograph, and we will replace it or refund you in full.
Questions about an order
Reach out with your order number and we'll look into it. If you'd rather speak in person, book a consultation and we can go through it together.